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Hi there, I have updated to the Nov 23 released patch to v5.0.18 of Print Audit for Mac. For some reason I cannot print LPR/LPD printers. The print job just disappears with no print audit pop-up. If I change the printer to a jetdirect HP setting Print Audit works.

I read your FAQ regarding LPR however the latest patch did not address that.

Could you kindly let me know what I need to do to that accomplished.

Print Audit Support
Hi Sam,

Is this issue occurring on all the Mac workstations?

This issue will be easier to troubleshoot over the phone, please contact Technical Support toll free at 1-877-412-8348.
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