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Sam
 #1 
Hi there, I have updated to the Nov 23 released patch to v5.0.18 of Print Audit for Mac. For some reason I cannot print LPR/LPD printers. The print job just disappears with no print audit pop-up. If I change the printer to a jetdirect HP setting Print Audit works.

I read your FAQ regarding LPR however the latest patch did not address that.

Could you kindly let me know what I need to do to that accomplished.

Thanks,
Sam.
Print Audit Support
 #2 
Hi Sam,

Is this issue occurring on all the Mac workstations?

This issue will be easier to troubleshoot over the phone, please contact Technical Support toll free at 1-877-412-8348.
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